SaaS Integration for a Cloud Computing Leader

A multinational cloud computing and virtualization SaaS provider.
Challenge
Our client needed to seamlessly integrate a newly acquired document management solution into their existing business workflows and software suite. The challenge involved ensuring smooth interoperability between the new system and various legacy applications while maintaining operational efficiency.
A key concern was minimizing disruptions to ongoing processes and ensuring that employees could easily adapt to the new solution without a steep learning curve.
Solution
We performed a gap analysis to identify any overlapping capabilities and features within existing software solutions. Based on our findings, we redesigned the user interface to align with the company’s established standards, ensuring a more cohesive and intuitive user experience.
Additionally, we implemented improvements to security, optimized the user experience, and enhanced scalability, positioning the solution for long-term growth and seamless integration with future technologies.
Business value provided
- Strengthened market position with an enriched solution portfolio.
- Increased user satisfaction by 23% with improved features.
- Reviewed and optimized business processes and workflows.
Key Features Developed

Cases