Unified Reporting for a Global Professional Services Network

Challenge

Our client faced inconsistencies in reporting and analytics across departments, making it difficult to gain a unified view of business performance. Different teams relied on separate tools, data sources, and reporting formats, leading to inefficiencies and a lack of standardized insights.

The challenge was to develop a centralized, user-friendly reporting and analytics framework that would provide consistent, real-time, and visually intuitive data representations. Additionally, it was crucial to enhance data accuracy and streamline access to key metrics.

Solution

We began with a discovery phase to gather stakeholder input, assess business needs, and identify key pain points, including UX expectations. Following this, we conducted a detailed analysis of the existing reporting solution to uncover gaps and areas for improvement.

Based on our findings, we designed and developed a configurable analytics suite with customizable widgets tailored to the diverse needs of various departments and top management.

The solution enables seamless integration with databases, spreadsheets, and data warehouses, providing a streamlined and data-driven decision-making experience.